Financial efficiency
Is our cost base actually high — or just measured differently?
See cost on a clean basis — budget/cash vs. accounting/P&L, as a share of revenue, and per employee, seat, capacity, and RSF — with a component mix that reveals whether the lease base, operations, depreciation, or program spend is the real driver.
You’ll see TCO as % of revenue (median & range) · component-mix waterfall · budget-vs-P&L bridge · 3-year trend
Example finding. A company that looked expensive on cost-to-revenue proved efficient per employee once capital projects and depreciation were normalized — the revenue-ratio paradox.
Utilization & hybrid work
Do our seat and attendance assumptions match reality?
Compare average, peak, off-peak, and Friday utilization — and see how much of the gap is the Tuesday–Thursday crunch versus how attendance is even counted across badge, WiFi, sensor, visitors, and contractors.
You’ll see average/peak/Friday ranges · site & region cuts · source-system quality · occupancy-spreading tactics
Example finding. One participant’s weekly utilization topped 100% — not because offices overflowed, but because of how unassigned seats were counted. Definitions decide the story.
Portfolio & space
Is the portfolio sized correctly?
Benchmark RSF and seats per person, density, capacity, the leased-vs-owned and metro-vs-suburban mix, and build cost per square foot — sized against peers at your scale, not the market average.
You’ll see cost/RSF vs. footprint scatter · density small multiples · portfolio-mix bars · build-cost ranges
Workplace strategy
Do our office expectations match credible peers?
Compare required days, enforcement, and assigned-vs-unassigned seating, with sharing ratios down to the department level — plus persona, neighborhood, and executive-office models.
You’ll see RTO policy & enforcement bars · sharing-ratio heatmap by department · persona/neighborhood adoption
CRE operating model
Is our team and operating model right for our scale?
Normalize internal FTE per 1,000 employees and per million SF, the internal-vs-outsourced mix, reporting line, and global model — once function scope is defined so the comparison is real.
You’ll see FTE-per-headcount dot plot · outsourcing-ratio bars · function-scope heatmap
Example finding. A ~40-person team running a largely outsourced model couldn’t tell if it was under-resourced until function scope — security, events, construction — was pinned down. Scope first, then size.
Talent / workplace integration
How do peers connect workplace and talent planning?
See how often Finance, HR, and CRE plan together, whether KPIs and scorecards are unified, and where peers land on a planning-maturity scale.
You’ll see joint-planning cadence · unified-KPI adoption · integrated-scorecard maturity matrix
Technology & analytics
Can this plug into ongoing planning, not just a one-time deck?
Benchmark attendance source systems, IWMS/sensor and dashboard readiness, data-lake export, and where AI is actually in use — with an analytics and data-governance maturity read.
You’ll see source-system & dashboard readiness · AI use-case adoption · analytics-maturity matrix
